TERMS OF SERVICE

Last updated: 28 July 2026

OVERVIEW

Welcome to Cats on Cotton.

The terms “we”, “us” and “our” refer to Cats on Cotton, operated by Deividas Laucius under an individual activity certificate in Lithuania.

Cats on Cotton operates this online store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated online shopping experience collectively referred to as the “Services”.

Cats on Cotton is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully. They include important information about your legal rights, order conditions, liability and dispute resolution.

By visiting, interacting with or using the Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use the Services.

Nothing in these Terms excludes or limits any mandatory consumer rights that apply under Lithuanian law, European Union law or the laws of the country in which you habitually reside.

SECTION 1 – ACCESS AND ACCOUNTS

By using the Services, you confirm that you are at least the age of majority in your country or place of residence, or that you have the permission of a parent or legal guardian where required.

To browse the store, create an account or purchase products, you may be asked to provide information including your name, email address, billing information, payment information and shipping address.

You agree that all information you provide is accurate, current and complete, and that you have the right to provide and use that information.

You are responsible for keeping your account credentials secure and for activities carried out through your account. You must notify us promptly if you believe your account has been accessed without authorisation.

You may not sell, transfer, assign or license your customer account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to describe and display our products accurately.

However, the colours and appearance of a product may vary slightly depending on your device, screen settings, lighting and the natural characteristics of the garment and printing process.

Minor differences between a digital mock-up and the finished product do not necessarily mean that the product is defective. This does not affect your rights when a product is faulty, damaged, incorrectly supplied or does not conform to the description.

Product measurements may vary within the manufacturing tolerances described on the applicable product page. Customers should review the relevant size guide before ordering.

All products are subject to availability. We reserve the right to update product descriptions, colours, sizes, prices and availability, or discontinue a product, at any time.

We may limit the quantity of products available to a particular customer, household, geographic region or jurisdiction when reasonably necessary.

SECTION 3 – ORDERS

When you submit an order, you make an offer to purchase the products included in that order.

Receipt of an automated order-confirmation message does not necessarily mean that we have accepted the order. An order is accepted when payment has been successfully processed and we confirm that the order has entered processing or production.

We reserve the right to reject or cancel an order for a legitimate reason, including:

• Product unavailability
• Incorrect pricing or product information
• Payment failure
• Suspected fraud or unauthorised payment
• Shipping restrictions
• Violation of these Terms
• An obvious technical or administrative error

If we reject or cancel an order after payment has been received, we will refund the applicable payment.

Please review your product, design, colour, size, quantity, shipping address and contact information carefully before submitting your order.

Because our products are made to order and can enter production shortly after purchase, changes and cancellations cannot always be guaranteed.

Returns, refunds and withdrawal requests are governed by our Return and Refund Policy and applicable consumer law.

Products purchased through the store are intended for personal or household use unless we agree otherwise in writing.

SECTION 4 – PRICES, TAXES AND PAYMENT

Prices and promotions may change without notice. The price charged will be the price displayed at checkout when the order is submitted, subject to the correction of obvious errors.

Prices shown to customers include applicable taxes where Shopify is configured or legally required to include them. Shipping costs, customs duties, import taxes and other destination-specific charges may be displayed separately.

The complete amount payable will be shown before the customer confirms payment.

Customers purchasing from outside the European Union may be required to pay customs duties, import VAT, carrier-handling charges or other fees imposed by the destination country. Unless checkout explicitly states otherwise, these charges are the customer’s responsibility.

We may offer promotions or discount codes subject to separate conditions. Promotions cannot be combined unless expressly stated.

You agree to provide accurate and complete billing, payment and account information.

You confirm that you are authorised to use the payment method submitted for the purchase and that the payment provider may charge the total amount displayed at checkout.

Payments may be processed by Shopify Payments, PayPal or other payment providers made available at checkout. Those providers may apply their own terms and privacy practices.

SECTION 5 – SHIPPING AND DELIVERY

Products are made to order and require production before shipment.

Production and delivery times are estimates and are not guaranteed. Delivery may be affected by product availability, carrier delays, customs processing, weather, holidays, incorrect address information or circumstances outside our reasonable control.

Shipping rates and available delivery methods are displayed at checkout based on the destination and the products in the order.

Orders containing multiple products may be produced or shipped separately and may arrive in more than one package.

Risk of loss or damage remains with Cats on Cotton until you, or a third party designated by you other than the carrier, acquire physical possession of the products.

If you independently appoint a carrier that was not offered by us, risk may pass when the products are delivered to that carrier.

Additional information is available in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

The Services and their contents—including the Cats on Cotton name, logos, designs, illustrations, artwork, text, graphics, photographs, product descriptions, videos, audio, layout and presentation—are owned by Cats on Cotton or used under licence.

They are protected by applicable Lithuanian, European Union and international intellectual-property laws.

The Services are provided for personal, non-commercial use.

Unless we give prior written permission, you may not:

• Copy, reproduce or republish our artwork or content
• Sell or distribute copies of our designs
• Modify our designs to create derivative products
• Use our name, logo or designs for commercial purposes
• Scrape, download or systematically collect our content
• Remove copyright, trademark or ownership notices
• Use our materials to train or develop commercial artificial-intelligence systems

No licence or ownership right is transferred to you except the limited right to access and use the Services for their intended purpose.

“Cats on Cotton” and associated branding may be protected as trademarks, trade names or other commercial identifiers.

Shopify’s names, logos and services are owned by Shopify or its licensors.

SECTION 7 – OPTIONAL TOOLS AND FEATURES

We may provide access to tools, applications or services supplied by third parties.

We do not necessarily control or monitor these tools. They may be subject to separate terms and privacy policies imposed by their providers.

Your use of optional third-party tools is at your own discretion and risk. You should review the provider’s applicable terms before using them.

We may add, modify or discontinue features and tools made available through the Services.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

We are not responsible for the availability, accuracy, practices or content of third-party websites.

Accessing a third-party website is at your discretion. Before purchasing a product or providing information through another website, review that party’s terms, return policies and privacy practices.

Questions or complaints concerning third-party products or services should normally be directed to the relevant third party.

Nothing in this section limits our responsibility where applicable law makes us responsible for the actions of a service provider acting on our behalf.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Cats on Cotton is powered by Shopify, which provides the ecommerce technology used to deliver the Services.

Any sale made through the store is a transaction directly between the customer and Cats on Cotton.

Shopify is not the seller of Cats on Cotton products and is not responsible for product fulfilment, product quality, customer service or disputes concerning purchases made from Cats on Cotton, except to the extent that Shopify separately provides a payment or platform service subject to its own terms.

SECTION 10 – PRIVACY

Personal information collected through the Services is processed in accordance with our Privacy Policy.

Shopify also collects and processes certain information to operate, secure and improve the ecommerce platform. Shopify’s processing is described in Shopify’s own privacy documentation, available through Shopify’s website.

Information may be shared with service providers—including Shopify, payment processors, Printful, carriers, analytics providers and customer-support providers—where necessary to operate the store, process transactions, fulfil orders and comply with legal obligations.

Some service providers may process information outside the country in which you reside. Details concerning these transfers and your privacy rights are provided in our Privacy Policy.

SECTION 11 – FEEDBACK, REVIEWS AND SUBMISSIONS

If you voluntarily submit a product review, photograph, comment, suggestion, idea or other content to us, you confirm that you have the right to submit it.

You grant Cats on Cotton a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display that content for purposes including:

• Operating the Services
• Responding to your submission
• Improving our products or store
• Displaying customer reviews
• Marketing Cats on Cotton

This licence does not transfer ownership of your content to us.

You must not submit content that:

• Infringes another person’s intellectual-property or privacy rights
• Contains unlawful, threatening, abusive, defamatory or discriminatory material
• Contains viruses or harmful software
• Misrepresents your identity or experience
• Includes confidential information you are not authorised to disclose

We may moderate or remove submissions that violate these Terms or applicable law.

We are not obligated to compensate you, keep unsolicited ideas confidential or use submitted feedback.

SECTION 12 – ERRORS AND INACCURACIES

The Services may occasionally contain typographical errors, incorrect prices, inaccurate availability information or other mistakes.

We may correct errors and update information when reasonably necessary.

If an error materially affects an order already placed, we will contact you where appropriate and offer a correction, cancellation or refund.

We will not rely on an obvious error to charge a customer an amount that the customer could not reasonably have expected.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

• To commit or facilitate unlawful or fraudulent activity
• To violate applicable laws or regulations
• To infringe intellectual-property, privacy or other legal rights
• To harass, threaten, defame or harm another person
• To submit false, misleading or fraudulent information
• To distribute spam, malware or harmful code
• To impersonate another person or organisation
• To interfere with the security or operation of the Services
• To bypass access restrictions or technical safeguards
• To collect personal information about other users without authorisation
• To scrape or systematically extract content without permission
• To resell or commercially exploit the Services without authorisation

We may restrict or terminate access where we reasonably believe these Terms or applicable law have been violated.

SECTION 14 – AUTOMATED AGENTS

This section applies when software or a service takes autonomous or semi-autonomous actions on behalf of a person or organisation in accessing or interacting with the Services. Such software or services are referred to as “Agents”.

Agents may not access or interact with the Services in a deceptive, abusive or technically harmful manner.

Where technically applicable, an Agent must accurately identify itself and must not:

• Pretend to be a human user
• Bypass CAPTCHAs or access controls
• Conceal automated activity
• Ignore instructions restricting automated access
• Interfere with the availability or security of the Services

We may use technical measures to limit or block automated access.

SECTION 15 – SUSPENSION AND TERMINATION

You may stop using the Services at any time.

We may suspend or terminate access to an account or part of the Services when reasonably necessary, including where:

• These Terms have been materially violated
• Fraudulent or unlawful activity is suspected
• Payment remains outstanding
• Security or platform integrity is threatened
• Applicable law or a competent authority requires it
• The Services or relevant feature are discontinued

Where appropriate and legally required, we will provide reasonable notice or an opportunity to address the issue.

Termination does not affect rights, obligations or liabilities that arose before termination.

Provisions that by their nature should continue after termination—including intellectual-property, liability, privacy and governing-law provisions—will remain in effect.

SECTION 16 – WARRANTIES AND STATUTORY RIGHTS

We do not promise that the website will always be uninterrupted, error-free or available.

General information presented through the Services is provided for informational purposes and should not be relied upon where professional advice is required.

To the fullest extent permitted by law, warranties not expressly stated in these Terms are excluded.

However, nothing in these Terms excludes or limits:

• Mandatory consumer rights
• The legal guarantee of conformity for goods
• Rights relating to faulty, damaged or incorrectly described products
• Rights that cannot legally be waived or restricted

Where a product does not conform to the sales contract, you may have the right to repair, replacement, price reduction, refund or termination of the contract under applicable law.

SECTION 17 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, nothing excludes or limits liability for:

• Death or personal injury caused by negligence where such liability cannot be excluded
• Fraud or fraudulent misrepresentation
• Intentional misconduct or gross negligence
• Breach of mandatory consumer-protection obligations
• Damage for which liability cannot legally be restricted

To the fullest extent permitted by law, Cats on Cotton will not be liable for indirect or consequential loss that was not reasonably foreseeable when the contract was formed.

For customers acting in the course of business rather than as consumers, our aggregate liability relating to an order will not exceed the amount paid for that order, except where such a limitation is prohibited by law.

This section does not affect remedies available for defective or non-conforming products.

SECTION 18 – RESPONSIBILITY FOR MISUSE

You are responsible for loss or damage reasonably caused by your unlawful use of the Services, deliberate misconduct or material breach of these Terms.

To the fullest extent permitted by law, you agree to compensate Cats on Cotton for third-party claims that directly result from:

• Your unlawful use of the Services
• Content you submit that infringes another party’s rights
• Fraudulent or intentionally harmful conduct
• A material breach of these Terms

This obligation does not apply to loss caused by Cats on Cotton, Shopify or another service provider, and it does not limit mandatory consumer rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be applied to the maximum extent legally permitted or removed where necessary.

The remaining provisions will continue to apply.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, that does not mean we waive the right to enforce it later.

These Terms, together with the policies and information incorporated by reference, form the agreement governing your use of the Services and purchases through the store.

Nothing in this section limits rights arising from product descriptions, order confirmations, mandatory pre-contract information or applicable law.

SECTION 21 – ASSIGNMENT

You may not transfer your customer account or contractual rights to another person without our consent, except where applicable law permits such a transfer.

We may transfer our rights or obligations to another business where reasonably necessary, including in connection with a sale, restructuring or transfer of the store.

Any transfer by us will not reduce your mandatory consumer rights. We will provide notice where required by law.

SECTION 22 – GOVERNING LAW AND DISPUTES

These Terms and any separate agreements through which we provide the Services are governed by the laws of the Republic of Lithuania.

If you are a consumer, this choice of law does not deprive you of mandatory consumer protections available under the laws of the country in which you habitually reside.

Any dispute may be brought before a court that has jurisdiction under applicable Lithuanian, European Union and consumer-protection law.

Before beginning formal proceedings, we encourage customers to contact us so that we can attempt to resolve the matter directly.

Nothing in this section prevents a consumer from using an available consumer-dispute resolution process or bringing a claim before a court with jurisdiction under applicable law.

SECTION 23 – HEADINGS

Section headings are included for convenience and do not limit or alter the meaning of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

The most current version of these Terms will be available through the store.

We may update these Terms to reflect changes to:

• The Services
• Our business practices
• Applicable law
• Payment or fulfilment providers
• Security requirements
• Regulatory obligations

Where a change materially affects customers or an existing contract, we will provide notice where required by law.

Changes normally apply from the date stated in the updated Terms and do not retroactively remove rights that arose before the change.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to deividaslauciusuk@gmail.com.

Trading name: Cats on Cotton
Legal operator: Deividas Laucius, carrying out individual activity under a certificate in Lithuania
Email: deividaslauciusuk@gmail.com
Business phone: +370 613 57086
Business/contact address: Tulpių g. 11, LT-35163 Panevėžys, Lithuania
Individual activity certificate number: 1466830
VAT status: Not registered for VAT
Website: catsoncotton.com